Let’s say you make a thing. Let’s say it is primarily in a digital space. Let’s also say you would like to interact with people who like your thing.

How do you facilitate this interaction? Which social media outlets do you prefer? E-mail? Phone calls? What works for you?

As someone who spent most of his life on the phone, I understand how annoying it is to get bad customer service when you are trying to be polite. But when you start a call yelling, drop a string of profanity, and threaten me with legal action and physical violence, I want to tell other people to never shop at the national chain for which you happen to handle payroll.

I’m so happy to be attending this 40-Hour waste-of-time every week, where the person I love is forcibly kept away from me during the productive hours of the day. My back and eyes hurt constantly, but that’s okay. Maybe they’ll offer me overtime again by making me feel guilty about my contributions this week? Who knows?